Industry News | AmplifAI

Insights on the Gartner® Hype Cycle™ for Workforce Transformation 2024

Understanding the Gartner® Hype Cycle™ and the role of Everyday AI in Contact Centers is crucial to pinpoint and choose the best AI-powered solutions that drive productivity, efficiency, and ultimately revenue.

25+ Gamification Statistics You Need to Know in 2024

25+ gamification statistics showcasing its impact on employee productivity, customer engagement, and business growth. Learn why 70% of top companies are already using gamification in their organization and why you should be too.

13 Best Call Center Performance Management Software 2024

Discover the top 13 call center performance management software. Explore features, benefits, and considerations to find the perfect solution for your contact center in 2024.

13 Best Call Center Quality Assurance (QA) Software 2024

Explore the best Call Center Quality Assurance (QA) Software of 2024 with our comprehensive guide. Find the perfect call center QA solution to boost your contact center's quality, compliance, and customer satisfaction.

Top 50 Customer Service Leaders 2024

Discover the Top Customer Service Leaders of 2024 and learn how they amplify CX for exceptional results.

The 7 Best Call Center Gamification Software Tools (2024)

Discover the best call center gamification software for 2024. Boost agent engagement, performance, and customer satisfaction with our expert guide.

Unlocking Leadership and Empathy in Customer Experience

In this exclusive interview, Adrian, VP of Sales at AmplifAI, shares his journey, highlighting the pivotal moments and challenges that have shaped his leadership style. Discover how his commitment to continuous learning and empathy serve as powerful tools for driving change in the customer experience (CX) industry.

How AmplifAI Elevates Customer Experience (CX)

Join Dennis Wakabayashi, renowned as the 'Global Voice of Customer Experience', and Sean Minter, CEO of AmplifAI, as they explore how AmplifAI is revolutionizing the call center landscape with innovative AI-driven solutions.

Insights on the Gartner® Hype Cycle™ for Hybrid Work: Everyday AI Transforming Contact Centers

Understanding the Gartner® Hype Cycle™ and the role of Everyday AI in Contact Centers is crucial to pinpoint and choose the best AI-powered solutions that drive productivity, efficiency, and ultimately revenue.

Insights on the Gartner® Hype Cycle™: Everyday AI Transforming Contact Centers

Understanding the Gartner® Hype Cycle™ and the role of Everyday AI in Contact Centers is crucial to pinpoint and choose the best AI-powered solutions that drive productivity, efficiency, and ultimately revenue.