AI for Banking, Financial Services, and Insurance

Get 6X ROI with Employee-Centric AI

For call center leaders who know elevating CX makes dollars and sense.

amplifai contact center performance enablement platform

17% increase in CSAT

14 sec reduction in AHT

7% increase in sales conversions

Improve your frontline.
Grow your bottom line.

Let AI do the deep data dive needed for your frontline to thrive.

Save hours of time spent on data analysis with AI-driven recommendations

Recognize and reward agents for praiseworthy achievements

Scale agent training with custom coaching plans based on performance data

you train employees why not retain them

$39,000 ↑

Each agent generates $39,000 more revenue per year

learn what your customers love and give it to them faster

17%

Improvement in CSAT

Learn what your customers love and give it to them faster.

Complex problem-solving requires the human-touch. Complex data requires AI.

Action 100% of your data

Integrate with your order management system, CRM, and 150+ other data sources

Make quality assurance effortless with Auto QA

Don't let mistakes cost you your customers.

When customers trust you with their money, a small hiccup is a big deal.

Service failures are going to happen. Equip your team with best training so inevitable mishaps can become loyalty-defining moments.

amplifai customer service recovery paradox

"Positive reinforcement coaching does so much more than just improving performance. I love how AmplifAI helps create a better and more inclusive culture across our front line agents and their support staff."

mark ezzel senior manager performance management discover financial services

Mark Ezzel

Sr. Manager | Performance Management

Driving Success for Leading Financial Institutions

The #1 AI-Powered Contact Center Transformation Platform.

Banks big and small build successful CX teams with effective, AI-driven performance enablement.

Save 14 seconds in AHT per agent like Discover

Discover annualized savings of 14 seconds per call across 300 agents translated to $380.6K in reduced call handling costs.

Increase Productivity by 41% like Premier Bankcard

Premier Bankcard generated multi-million dollar returns within the first two months of using AmplifAI.

Reinvest in your employees like Progressive

Progressive had almost 50% more coaching sessions by reinvesting thousands of manual work hours saved.