AI for Communications, Media, and Technology

Future proof your CX with employee-centric AI

For contact center leaders who won't let legacy systems get in the way of delivering expectational customer value.

amplifai contact center performance enablement platform

The #1 AI Contact Center Platform. Trusted by CX Leading Brands.

$3.2M

Boost in ROI

22%

Increase in FCR

15%

Reduction in AHT

Improve your frontline.
Grow your customer loyalty.

AI-powered teams gain the capabilities and expertise to thrive in the technology and telecom industries.

Address knowledge gaps in booking, itinerary management, and loyalty program inquiries

Boost upsell and cross-sell conversion rates

Enable supervisors to maximize team effectiveness on a daily basis

you train employees why not retain them

learn what your customers love and give it to them faster

Learn what your customers love and give it to them faster.

Complex problem-solving requires the human-touch. Complex data requires AI.

Action 100% of your data

Understand and replicate the strategies of high-performing CX teams

Accelerate agent onboarding by providing instant access to their metrics and industry-specific KPIs

Don't let mistakes cost you your customers.

Service hiccups are bound to happen. Equip your team with the best training so these inevitable challenges can become opportunities to build customer loyalty.

AmplifAI Gamification and Recognition

We love seeing our supervisors save time, prioritize effectively, and boost team performance – it's making work easier and more fun for everyone.

Nick F.

Operations Leader