How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company

CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.

Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot

AmplifAI & Retail Client Success Story

AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI

AmplifAI helped University of Miami Health System increase appointments and conversions by 34%

BPO for telecom firm reduced AHT by 8.7% and improved NPS over 3 months

Top telecom firm reduced AHT by 8.7% and improved NPS over 3 months

Retail leader improved AHT and Agent Satisfaction over three months