Press & Events

ICMI Features AmplifAI's: What Do Millennial's Want?

ICMI featured "What do Millennial's Want? Unlocking Explosive Millennial Engagement in Contact Centers" on October 10th, 2017.

Texas wants to prove its startup worth but may lack the money

Crain's Nicholas Sakelaris engages in a discussion with AmplifAI CEO, Sean Minter, concerning the health of the Dallas start-up ecosystem.

Press Release: AmplifAI launches new platform to drive AI enabled employee development

AmplifAI is reinventing the multibillion-dollar field of Employee Development and Performance Management with AI-based technology that allows innovative enterprises to leverage machine learning to improve performance results and service experience.

DFW Entrepreneur's Billion-Dollar Long Game: AI-Performance

Dallas Business Journal's Shawn Shinneman discusses what AmplifAI CEO, Sean Minter, has done before: seen an opportunity, founded a company, built it...

AmplifAI Focuses AI Tech on Improved Performance, Morale

Dallas Innovate's Lance Murray discusses AmplifAI's automated machine learning algorithms to understand the behaviors and actions of a business' best-performing employees, trainers, and managers so that their best qualities can be spread throughout the organization.

Your Call Is Important: AI-Based Analytics Come to the Call Center

Xconomy featured AmplifAI in an article discussing the three technology providers driving AI-powered data-driven solutions that benefit contact center operations.

Five Steps to Improve Coaching Effectiveness for Frontline Supervisors

How BPO Leaders are Using Data to Improve Contact Center Performance