AmplifAI Named a Gartner® Cool Vendor
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Platform
Platform Overview
Unified Contact Center Transformation.
Data Integration
Connect every data source for real-time, actionable insights.
Performance Management
Real-time performance views tailored to every role’s needs.
Quality Assurance
AI-driven QA automation powered by 100% of your data.
AI Coaching
Empower teams with role-specific, AI-enhanced coaching.
Gamification & Recognition
Boost engagement with AI-powered rewards and gamification.
AI Capabilities
Scale success by replicating high-performer actions with AI.
Verticals
Retail
Enhancing customer experience and sales through intelligent performance tools
Financial Services
AI-driven transformation for Banking, Insurance, and Financial Contact Centers.
BPOs & Outsourcers
Scalable solutions to elevate team performance and deliver client success with ease.
Healthcare
Improving patient engagement and service quality with actionable insights.
Travel, Tourism, Hospitality
Enabling seamless guest journeys with smarter service and enhanced team efficiency.
Communications, Media, Technology
Streamlining support and productivity for tech-forward contact centers.
Partners
Partner Overview
Explore partnership opportunities to grow with AmplifAI.
Become a Partner
Join our network to drive success with AmplifAI solutions.
Integrations
Seamlessly connect with CCaaS, CRM, Voice, and 150+ platforms.
Register a Lead
Submit leads through our form and earn partnership credit.
Company
About AmplifAI
Discover our story, mission, and the team driving our vision.
Contact Us
Reach out for sales inquiries, support, or general questions.
Press & Events
Stay updated on the latest press releases and AmplifAI events.
Careers
Join our growing team and build your future with AmplifAI!
Resources
Resource Library
Access a curated collection of tools and insights for success.
Customer Stories
See how leaders like The Home Depot are thriving with AmplifAI.
Product Videos
Discover AmplifAI in action with detailed product walkthroughs.
Coaching Guides
Get the 8-part guide to mastering call center coaching.
Blog
Explore trends in AI and contact center management innovation.
Brand Assets
Download high-quality brand resources for your campaigns.
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Average Handle Time (AHT) Savings Calculator
For Contact Center Operations
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Number of Contacts Per Agent Per Day
Average Handle Time (AHT) in Minutes
Agent Hourly Wage
Anticipated % reduction in AHT using AmplifAI
% Anticipated reduction in AHT using AmplifAI
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Savings
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Average Handle Time (AHT) Savings Calculator
For Contact Center Operations
Number of Agents
Number of Contacts Per Agent Per Day
Average Handle Time (AHT) in Minutes
Agent Hourly Wage
% Anticipated reduction in AHT using AmplifAI
Savings
Annual Savings
from AmplifAI
Projected AHT
with AmplifAI
Refresh Calculator
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Customer Success Stories
Take a look inside the companies that are enabling employees, and reaping the benefits.
How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company
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CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.
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Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%
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BPO Wins Exclusive Contract and Increases Business Volume 70%
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BPO Increases Sales Performance by 35% in 4 Months with AmplifAI
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BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%
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