AmplifAI Named a Gartner® Cool Vendor
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Platform
Platform Overview
Unified Contact Center Transformation.
Data Integration
Connect every data source for real-time, actionable insights.
Performance Management
Real-time performance views tailored to every role’s needs.
Quality Assurance
AI-driven QA automation powered by 100% of your data.
AI Coaching
Empower teams with role-specific, AI-enhanced coaching.
Gamification & Recognition
Boost engagement with AI-powered rewards and gamification.
AI Capabilities
Scale success by replicating high-performer actions with AI.
Verticals
Retail
Enhancing customer experience and sales through intelligent performance tools
Financial Services
AI-driven transformation for Banking, Insurance, and Financial Contact Centers.
BPOs & Outsourcers
Scalable solutions to elevate team performance and deliver client success with ease.
Healthcare
Improving patient engagement and service quality with actionable insights.
Travel, Tourism, Hospitality
Enabling seamless guest journeys with smarter service and enhanced team efficiency.
Communications, Media, Technology
Streamlining support and productivity for tech-forward contact centers.
Partners
Partner Overview
Explore partnership opportunities to grow with AmplifAI.
Become a Partner
Join our network to drive success with AmplifAI solutions.
Integrations
Seamlessly connect with CCaaS, CRM, Voice, and 150+ platforms.
Register a Lead
Submit leads through our form and earn partnership credit.
Company
About AmplifAI
Discover our story, mission, and the team driving our vision.
Contact Us
Reach out for sales inquiries, support, or general questions.
Press & Events
Stay updated on the latest press releases and AmplifAI events.
Careers
Join our growing team and build your future with AmplifAI!
Resources
Resource Library
Access a curated collection of tools and insights for success.
Customer Stories
See how leaders like The Home Depot are thriving with AmplifAI.
Product Videos
Discover AmplifAI in action with detailed product walkthroughs.
E-books
Download e-books to enhance your contact center strategy.
Coaching Guides
Get the 8-part guide to mastering call center coaching.
Articles
Explore trends in AI and contact center management innovation.
Industry News
Stay informed with the latest news and updates from the industry.
Brand Assets
Download high-quality brand resources for your campaigns.
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Type
Article
Industry
Insurance
Audience
Insurance
CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.
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Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%
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Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot
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AmplifAI & Retail Client Success Story
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Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI
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BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale
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Customer Experience
Customer Success Stories
CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.
Read Now
Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%
Read Now
Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot
Read Now
AmplifAI & Retail Client Success Story
Read Now
Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI
Read Now
BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale
Read Now
Blogs
Agent Coaching: Best Practices, Challenges & Solutions
iQor Selects AmplifAI AI-Driven Performance Enablement Platform
6 Ways To Prepare Call Center Employees For Difficult Calls
AmplifAI + Arise share Case Study at the Remote Working Summit
Top Takeaways from CRS 2018
5 Ways Leaders Can Model High-CX Behaviors
AmplifAI’s Melissa Pollock honored as one of ICMI’s 2018 Featured Contributors
Press Release: AmplifAI launches new platform to drive AI enabled employee development
Deloitte's 2017 Global Call Center Survey
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