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Average Handle Time Savings Calculator

For Contact Center Operations
Average Handle TimeAll Other Metrics
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AHT Reduction
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Points
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Productivity Increase
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AHT
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AHT
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with AmplifAI
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AHT
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Agents
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with AmplifAI
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Absenteeism, Attrition %, Agent Ramp Time...
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Absenteeism, Attrition %, Agent Ramp Time...
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15
Team Span
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with AmplifAI
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Total Supervisors Costs/Year
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Total Supervisors Costs/Year
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Backfill Costs
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Working Days
Working Hours per day
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Absenteeism
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Attrition % (Annual)
Months
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Agent Ramp Time
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Backfill Costs/Agent
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Annual Contact Volume (est.)
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Agent Loaded Costs Per Year
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Supervisor Loaded Costs Per Year

Average Handle Time Savings Calculator

For Contact Center Operations

Savings

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Customer Success Stories

Take a look inside the companies that are enabling employees, and reaping the benefits.
How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company

How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company

Read more
CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.

CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.

Read more
Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

Read more
BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Wins Exclusive Contract and Increases Business Volume 70%

Read more
BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

Read more
BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

Read more