How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company

CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.

How Prescott National Bank achieved a 16% FCR improvement and a 17% customer satisfaction increase with employee-centric AI

How the Top 5 Financial Institution achieved a $380K savings across 300 agent pilot, while reducing AHT and improving NPS

Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

AmplifAI & Retail Client Success Story

How Thrasio Consistently Delivers Exceptional Customer Service for 190+ Brands

AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI

BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI

Sagility Improves Coaching Efficiency & Exceeds NPS Target

BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale

PREMIER Bankcard Increases Total Dollars Collected by Improving Collector Performance & Productivity