Customer service leaders are exploring the potential of AI and analytics for transforming contact center operations. However, many are still determining which use cases offer the most value and where to invest resources.
Gartner released their 2024 Gartner® Cool Vendors™ for Customer Service and Support Technology Report which can help answer these questions.
Download this report to learn more on:
Gartner, Cool Vendors in Customer Service and Support Technology, Wynn White, Patrick Quinlan, Christopher Sladdin, Jonathan Schmidt, Kathy Ross, 18 September 2024
Gartner is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Customer service leaders are exploring the potential of AI and analytics for transforming contact center operations. However, many are still determining which use cases offer the most value and where to invest resources.
Gartner released their 2024 Gartner® Cool Vendors™ for Customer Service and Support Technology Report which can help answer these questions.
Download this report to learn more on:
Gartner, Cool Vendors in Customer Service and Support Technology, Wynn White, Patrick Quinlan, Christopher Sladdin, Jonathan Schmidt, Kathy Ross, 18 September 2024
Gartner is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Download the report
Customer service leaders are exploring the potential of AI and analytics for transforming contact center operations. However, many are still determining which use cases offer the most value and where to invest resources.
Gartner released their 2024 Gartner® Cool Vendors™ for Customer Service and Support Technology Report which can help answer these questions.
Download this report to learn more on:
Gartner, Cool Vendors in Customer Service and Support Technology, Wynn White, Patrick Quinlan, Christopher Sladdin, Jonathan Schmidt, Kathy Ross, 18 September 2024
Gartner is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Download the report