How to Cultivate Emotional Intelligence to Optimize Customer Experiences

Webinar
Coaching
Workforce Engagement
Performance Management
Webinar
How to Cultivate Emotional Intelligence to Optimize Customer Experiences

Michael Mattson is recognized as one of the top voices in CX. Learn how he gets executive buy-in to promote emotional intelligence and actionable steps for you to do the same.

Authentic conversations covering:

  • Building a Customer-Centric Culture Through Empathy
  • Establishing Trust and Authenticity
  • Growing Empathy for Organizational Success
  • Measuring the Value of Emotional Intelligence

Gain actionable strategies from Michael and Melissa to start your journey toward a more emotionally intelligent workplace.

Save Time & Download The Bundle!

We've published all 8 Coaching Guides into one amazing package. Get your free copy now!
Download The Free Bundle
See all the contact center coaching resources AmplifAI has to offer!
Back To Resources