COPC and AmplifAI are helping companies enable teams!

AmplifAI’s technology has achieved the status of COPC Approved Technology Provider as a Staff Monitoring, Coaching, and Performance Management tool.
AmplifAI is an approved COPC technology vendor
Our Partnership

AmplifAI's COPC Approved Technology Partnership

The ATP Program

The ATP program is designed to bring recognition to technology solutions proven to deliver real business value by helping companies deploy the best practices found in the COPC CX Standard.


The Technology

AmplifAI’s industry-leading technology has enabled its customers to overcome the biggest challenges impacting their remote contact center teams, raising the effectiveness of both leaders and staff alike.

I have yet to find a more complete product in the industry that has a greater impact than AmplifAI in helping frontline managers conduct more effective coaching conversations with the staff interacting directly with its customers.

kyle kennedy president, ceo, COPC
Kyle Kennedy
President and CEO, COPC

Confidence for Modern Contact Centers

The ATP accreditation establishes a new level of confidence for AmplifAI clients -- Customers know their performance technology vendor is approved by the only standards body for contact center operating best-practices proven to drive CX excellence.
Foundever
Foundever increases top performers by 127%
The Home Depot
Home Depot improves additional revenue by $135M, reduces AHT by 4%, increases CX by 6%
SSM Health
SSM Health Decreases Write-Offs by 55%

The Effective Call Center Coaching: 5 Steps To Maximize ROI

Check out the definitive guide that is transforming coaching into dollars.

About COPC

COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience.
AmplifAI is a COPC Approved Technology Partner