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Training Surveys for Learning & Development Teams | Improve Call Center Onboarding

Download these training surveys to help elevate your call center trainers, improve your onboarding process, and lower attrition rates of new hires.

Adding surveys into your training process elevates your call center trainers, improves your on-boarding process, and lowers attrition rates of new hires.

Included in the Download:

‍Trainer Observation Survey: Use this survey to measure the trainer's preparation and performance. Then track their progress over time. ‍
Midpoint Training Survey: Give new hires an opportunity to share their own personal experience from the training. Identify problem areas and make any necessary changes.

Download the Report

Training Surveys for Learning & Development Teams | Improve Call Center Onboarding

Adding surveys into your training process elevates your call center trainers, improves your on-boarding process, and lowers attrition rates of new hires.

Included in the Download:

‍Trainer Observation Survey: Use this survey to measure the trainer's preparation and performance. Then track their progress over time. ‍
Midpoint Training Survey: Give new hires an opportunity to share their own personal experience from the training. Identify problem areas and make any necessary changes.

Download the Report

Training Surveys for Learning & Development Teams | Improve Call Center Onboarding

Agent Productivity

Performance Management

Ebook

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Adding surveys into your training process elevates your call center trainers, improves your on-boarding process, and lowers attrition rates of new hires.

Included in the Download:

‍Trainer Observation Survey: Use this survey to measure the trainer's preparation and performance. Then track their progress over time. ‍
Midpoint Training Survey: Give new hires an opportunity to share their own personal experience from the training. Identify problem areas and make any necessary changes.