AmplifAI is the #1 AI-enabled platform for performance and CX management—built specifically for contact centers.

We unify data from all your structured and unstructured sources—voice, chat, email, social, chatbots, IVR/IVA, CRM, QA, WFM, conversational intelligence, and internal systems—into a single view of performance.
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AmplifAI delivers role-specific insights and AI-recommended next best actions to frontline associates, team leaders, quality and CX teams, and senior leaders.

From Auto QA to AI-powered coaching and gamification, over 10,000 teams use AmplifAI to boost productivity, improve customer experience, and drive better results in sales, support, and collections.